There is another wider conversation which is ‘what causes you to buy elsewhere’ which is not related to the website. Perhaps that merits a separate thread but for me it’s mainly reserves-related
- Inability to buy part cases for reserves except as part of a mixed 12 that needs to be withdrawn in one
- Withdraw 12/Any 4 rule - I would buy more expensive wine if I could withdraw one bottle a year without needing to build a full case (and happily pay for this privilege with other merchants)
As it stands some of my most expensive bottles sit with other merchants who offer more flexibility on split case withdrawals.
To some extent though the other drivers for me to go elsewhere are TWS being a victim of its own success. Really good stuff tends to go in and out of stock very quickly once released (often the TWS pricing strategy means it is phenomenal value) whereas merchants with huge broking lists as well as retail stocks see wines hang around for longer and often a bargain goes unnoticed. I do wonder whether there should be a presumption towards limited allocations for wines released as part of offers with unlimited purchases being allowed 1 - 2 weeks after the initial listing. It seems a bit haphazard at the moment.